For 45 days following the delivery of your order, you may request refund of items, if you are not satisfied with the product. However, a refund will only be issued for one opened item if several items of the same product were ordered and more than one was opened. If more than one of the same product was ordered, then a full unconditional refund of the opened product will be issued, and refunds of unopened product will only be issued upon return of the unused and unopened items in perfect condition.

Shipping costs to return the items to us will be reimbursed to the customer to the method of payment used, upon receipt of the returned items and confirmation that the items are unopened and in a non-damaged condition. All returns of unopened items must be sent using delivery tracking. Any returned items not received by us will not be refunded. Items lost in transportation will not be compensated for.

Refunds for returned products will be made within 14 days from receipt of the returned product, using the same payment method used to make the payment. Please note that the refund will be made for the entire product cost charged by Doctors Pick (including paid sales taxes).

Please note that we do not accept exchange of products.